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University of Wisconsin–Madison

Assessing and Improving Community Health in Wisconsin

Rogers Memorial Hospital_Oconomowoc

Implementation Approaches

-Expand substance use disorder services throughout the Rogers system in response to identified community need.

  • Evaluate the need, using current trends and evidence-based practices, to create and strengthen services for special populations, e.g., dually diagnosed individuals, medication-assisted therapy for opiate addicted individuals, children and adolescents, emerging adults, etc.
  • Revise and expand Family and Friends programming
  • Further collaborate with the Herrington McBride Alumni Association to focus on and refine their role in providing adjunctive support
  • Investigate appropriate delivery and location of supportive living facilities
  • Provide education and advocacy on addiction treatment services to insurers and third-party payors
  • Identify, explore and evaluate potential community partnerships to supplement and enhance the services provided by Rogers.

-Expand substance use disorder services throughout the Rogers system in response to identified community need.

-Develop and employ an effective response within Rogers programming to the heroin epidemic

  • Evaluate the need, using current trends and evidence-based practices, to create and strengthen services for special populations, e.g., dually diagnosed individuals, medication-assisted therapy for opiate addicted individuals, children and adolescents, emerging adults, etc.
  • Revise and expand Family and Friends programming
  • Further collaborate with the Herrington McBride Alumni Association to focus on and refine their role in providing adjunctive support
  • Investigate appropriate delivery and location of supportive living facilities
  • Provide education and advocacy on addiction treatment services to insurers and third-party payors
  • Identify, explore and evaluate potential community partnerships to supplement and enhance the services provided by Rogers.

-Increase access to effective mental health services

  • Build charity fund to increase access for those with limited or exhausted resources
  • Shift or expand specialized programming across levels of care to meet community need (intensive outpatient/partial hospital, inpatient, residential)
  • Increase implementation of telepsychiatry services across system
  • Expand call center capability to efficiently handle higher volume of calls
  • Explore evening and weekend programming for partial hospital and intensive outpatient services

-Increase after care support with focus on support groups and transitional housing.

  • Explore options for support group approaches- online, face-to-face, etc
  • Establish first transitional housing unit
  • Hire a support group specialist

-Improve quality of mental health service delivery system-wide

-Improve safety of patients, providers and the care environment

-Contribute to expanding access through educational initiatives

  • Update and enhance training modules/topics including therapeutic boundaries, culture of care, suicide prevention and assessing patient safety, safety in a psychiatric setting, crisis intervention, psychiatric care 101, first aid and fire safety.
  • Recruit and hire an Employee Safety Manager to partner with management and staff to deliver environmental safety, both at work as well as outside of work.
  • Utilize data to implement training programs to minimize injuries associated with patient care and crisis deescalation.
  • Continue to develop partnerships with a variety of community groups including Easter Seals, Grand Avenue Club and others to explore vocational and occupational opportunities with their clients, who often suffer from physical or mental health issues, within our organization.
  • Increase opportunities for students to learn about mental healthcare through internship, practicum or residency programs.
  • Continue the Health Care Career Expo for Waukesha County High School students as an annual event.
  • Double the number of CBT trained clinicians and improve therapeutic competencies of clinical specialists with advanced training of ‘Cognitive Behavior Therapy’ (CBT).
  • Improve skill sets of clinicians on ‘Dialectic Behavior Thinking’ (DBT) and incorporate across all service lines. Dialectical Behavioral Thinking (DBT) is one style of Cognitive Behavioral Therapy.
  • Train 1800 employees on ‘Active Listening’ techniques and incorporate into new-hire training.
  • Establish virtual training delivery methods to all regional facilities

-Determine the effectiveness of a peer support staffing model as an addition to the RMH treatment team

  • Explore role of peer support in both inpatient and intensive outpatient settings at RMH
  • Explore role of peer support in both adolescent and adult populations
  • Explore options of direct employment or a contracted service through a partner agency

-Increase capacity of organizations to effectively reduce stigma surrounding mental illness in their sector

-Increase knowledge and advocacy around mental illness in multiple sectors and regions of our state

  • Provide facilitative leadership to WISE - Wisconsin Initiative for Stigma Elimination
  • Serve on WI DPI design and implementation team for WI’s youth mental health framework
  • Provide training to schools, workplaces, congregations, and community organizations
  • Build capacity of staff in mental health organizations around the state (train trainers)
  • Create multi-media and other resources to support objectives

-Increase access to effective mental health services

  • Build charity fund to increase access for those with limited or exhausted resources
  • Shift or expand specialized programming across levels of care to meet community need (intensive outpatient/partial hospital, inpatient, residential)
  • Increase implementation of telepsychiatry services across system
  • Expand call center capability to efficiently handle higher volume of calls
  • Explore evening and weekend programming for partial hospital and intensive outpatient services

-Increase after care support with focus on support groups and transitional housing.

  • Explore options for support group approaches- online, face-to-face, etc
  • Establish first transitional housing unit
  • Hire a support group specialist

-Increase access to effective mental health services

  • Build charity fund to increase access for those with limited or exhausted resources
  • Shift or expand specialized programming across levels of care to meet community need (intensive outpatient/partial hospital, inpatient, residential)
  • Increase implementation of telepsychiatry services across system
  • Expand call center capability to efficiently handle higher volume of calls
  • Explore evening and weekend programming for partial hospital and intensive outpatient services

-Increase after care support with focus on support groups and transitional housing.

  • Explore options for support group approaches- online, face-to-face, etc
  • Establish first transitional housing unit
  • Hire a support group specialist

-Improve quality of mental health service delivery system-wide

-Improve safety of patients, providers and the care environment

-Contribute to expanding access through educational initiatives

  • Update and enhance training modules/topics including therapeutic boundaries, culture of care, suicide prevention and assessing patient safety, safety in a psychiatric setting, crisis intervention, psychiatric care 101, first aid and fire safety.
  • Recruit and hire an Employee Safety Manager to partner with management and staff to deliver environmental safety, both at work as well as outside of work.
  • Utilize data to implement training programs to minimize injuries associated with patient care and crisis deescalation.
  • Continue to develop partnerships with a variety of community groups including Easter Seals, Grand Avenue Club and others to explore vocational and occupational opportunities with their clients, who often suffer from physical or mental health issues, within our organization.
  • Increase opportunities for students to learn about mental healthcare through internship, practicum or residency programs.
  • Continue the Health Care Career Expo for Waukesha County High School students as an annual event.
  • Double the number of CBT trained clinicians and improve therapeutic competencies of clinical specialists with advanced training of ‘Cognitive Behavior Therapy’ (CBT).
  • Improve skill sets of clinicians on ‘Dialectic Behavior Thinking’ (DBT) and incorporate across all service lines. Dialectical Behavioral Thinking (DBT) is one style of Cognitive Behavioral Therapy.
  • Train 1800 employees on ‘Active Listening’ techniques and incorporate into new-hire training.
  • Establish virtual training delivery methods to all regional facilities